Privacy Policy

1. Introduction

GTEOM Group OÜ (hereinafter referred to as "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller Information

The data controller responsible for your personal data is: GTEOM Group OÜ
Nelgi 60, Tallinn, Estonia
support@gteom.group

3. Personal Data We Collect

We may collect and process the following types of personal data:

Contact information (e.g., name, email address, phone number)
Account information (e.g., username, password)
Transactional data (e.g., purchase history, payment details)
Technical data (e.g., IP address, browser type, operating system)
Cookies and tracking data to enhance your experience on our website.

4. How We Use Your Data

We process your personal data for the following purposes:

To provide and improve our services
To manage your account and process transactions
To send you updates, marketing communications, and promotional offers (only with your consent)
To comply with legal obligations and respond to lawful requests
To improve our website’s functionality and enhance security

5. Legal Basis for Processing

We process your data under the following legal bases:

Consent – When you have provided clear consent for us to process your data for specific purposes.
Contractual Obligations – When processing your data is necessary to fulfil a contract with you.
Legal Obligation – When we are required to process your data to comply with applicable laws.
Legitimate Interests – When processing is necessary for our legitimate business interests, provided your rights do not override these interests.

6. Data Sharing

We may share your personal data with:

Trusted service providers that assist us in delivering our services;
Payment processors to securely handle transactions;
Legal authorities if required by law or regulatory obligations.

7. International Data Transfers

In some cases, your data may be transferred to countries outside the European Economic Area (EEA). We ensure these transfers comply with GDPR by implementing appropriate safeguards such as Standard Contractual Clauses or obtaining your explicit consent.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access – Request access to the personal data we hold about you.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – Request deletion of your personal data under certain conditions.
Right to Restriction of Processing – Request limitation on how we use your data.
Right to Data Portability – Request a copy of your data in a structured, machine-readable format.
Right to Object – Object to the processing of your data in certain circumstances.
Right to Lodge a Complaint – File a complaint with your local data protection authority if you believe your rights have been violated.

10. Security Measures

We implement robust security measures to protect your data against unauthorised access, disclosure, or destruction. This includes encryption, firewalls, and access control systems.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and provide tailored content. You can manage your cookie preferences via your browser settings.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We encourage you to review this policy periodically for the latest information.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data protection rights, please contact us at:
support at gteom.group